Facebook v. Apple: Why Small Businesses Should Care About This - Handshake Digital -An E-Commerce Marketing & Advertising Agency

Facebook v. Apple: Why Small Businesses Should Care About This

If you’ve logged into Ads Manager, browsed any digital marketing sites or read The Wall Street Journal this week, you may have seen some noise between Facebook and Apple around the changes that are coming with iOS14. In case you haven’t heard, Facebook claimed Apple’s upcoming mobile software changes are bad for small businesses, especially around data gathering and targeted advertising.

We broke down what we know, what we expect to happen, and what is unclear:


What we know:

  • At some point soon, Apple users will be given an option to allow or deny tracking from apps and advertisers.
  • Facebook is stating we will only be allowed 8 conversion events per domain. For e-commerce, this is fine, so at this stage it’s unclear how much of an issue this is. (We focus on ViewContent, ATC, InitiateCheckout and Purchase.)
  • Some pixel events will receive delayed reporting. They haven’t stated which but this is likely to mean ‘on the day’ reporting (i.e., how many events have happened today so far) will be limited. Again, Facebook states ‘some events’ so it’s unclear how this will affect us.
  • No support for breakdowns, i.e., age, gender, placement or platform. This is likely because Facebook is expecting to receive less data about a user.
  • The 28 day click attribution window will be removed and a 7 day click will become the default. Facebook has been talking about this for a while, so it’s likely it will finally happen. We see the majority delayed attribution happen within the first few days, but we will lose any data after that period (but it doesn’t mean those sales won’t happen.)
  • Privacy is changing. This is just the start and will likely take years before we are at the end of this saga between Facebook and Apple.


What this means for your business:

  • Ad revenue is Facebook’s business. They won’t lie down and let Apple disrupt it. We expect Facebook to come out with solutions which will enable their ad business to continue to grow and develop. They have already implemented a number of changes while predicting Apples moves. (Conversions API or Server Side Pixel Events as one, which is already setup on your site if you are using the new Facebook sales channel.)
  • Facebook has made a number of updates over the past few years which have been unclear, and sometimes not resulted in any massive change. (Campaign Budget Optimization for example was supposed to be the forced future, and removal of budgets at the Ad Set Level, this never happened and we now run campaigns with both budget types to this day.)


What we recommend:


Want to chat about how we can help you get iOS14 ready, verify your domain or set up the Conversions API? Let’s connect.